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Vice President, Business Operations

New York, NY | Business Operations | Full-time

We’re looking for a Vice President of Business Operations to oversee our Business Operations (BizOps) team and general operations initiatives. As the leader of a mini strategic or management consulting firm within the company, your objective is to ensure the right strategy is always being executed— at the highest quality, and using actionable, data-driven insights.  In short, you’ll be driving our underlying operations mission of becoming an autonomous organization.   

In this role, you’ll be managing a centralized BizOps group as well as  a series of  decentralized groups which sit within each business unit. BizOps owns the execution of the company’s strategic plan through team objectives at the business line and team level. The BizOps team also ensures data fluency within the broader company: defining KPIs, setting the right measures and dashboards, and gaining and communicating impactful insights throughout the organization. Additionally, BizOps manages a variety of special ops projects—identifying and executing cross functional data-driven initiatives which are strategic and operational in nature.   

The VP BizOps role will also be  responsible for temporarily filling leadership gaps within the COO’s organization (i.e. acting as interim department head of a newly formed department, or project manager of a confidential project in its infancy.). This person will serve as a supportive confidant to the COO.


  • 10+ year of relevant experience at a hypergrowth company and/ or management consulting firm
  • Experience in building and managing analytics and bizops teams 
  • Mentor at heart, with impressive levels of EQ
  • You’re a team player and a data-driven problem solver who loves to get shit done
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, car, pet, and life insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.

Things to know…

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.

As a certified B-corp, Lemonade is committed to pursuing social and environmental efforts. We do this in a variety of ways, from providing sponsored opportunities for our employees to give back to their community, to partnerships with organizations that enable our team to autonomously contribute their time to causes they care about.