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Vendor Management Specialist

Scottsdale, Arizona | Claims Experience

We’re looking for an experienced vendor management guru to help build partnerships  with external vendors for our new car insurance product.

In this role, you’ll serve as the primary relationship liaison between external vendors and our Claims Experience team. We will look to you to assist with vendor escalations and be the “go-to person” when something doesn’t quite make sense or work as originally intended. This could be anything from a user access issue to a delayed response on a vehicle value—we’ll need you to be ready to handle it all! 

You will be the lead technical resource and a subject matter expert when it comes to all external affiliates. We need someone who can jump into owning vendor process and workflows, assisting with contract drafts, and managing vendor accounts. 

The ideal candidate is data-driven and ready to dig into analytics that help support our vendor management function. This person will coordinate summary and executive reporting and complete audits when needed. 

Requirements
  • 2+ years experience in vendor management
  • 2+ years in auto claims
  • Bachelor’s degree required
  • Proficiency in estimating software, Excel/Google Sheets, and contract review
  • A background in auto claims, direct repair network, rental management, appraisal, total loss processes and workflow is helpful
  • An all-around team player who learns fast, enjoys solving problems, and loves to get shit done 
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, life, and pet insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.