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Underwriting Support Associate

Scottsdale, Arizona | Insurance | Full-time

We’re looking for an Underwriting Support Associate to join Lemonade’s growing Underwriting team. In this role, you’ll analyze risk and make decisions that play a big part in the success of the company. Your focus will be on reviewing homeowners business and scheduled personal property. If you’re detail-oriented and analytical with a solid, customer-centric skill set, this one’s for you!

Working in tandem with our Legal & Compliance and Customer Experience teams, you’ll help provide feedback and refine processes pertaining to new business, renewal business, scheduled items, and user experience.

Requirements
  • 1-3 years of experience in customer service and/or underwriting
  • High EQ and eagerness to learn
  • Strong analytical skills and a knack for creative problem-solving
  • Self-motivated, fast learner who is willing to take on new challenges
  • Previous insurance industry experience is preferred, but not mandatory
  • Impeccable written and verbal communication skills
  • Flexible, accustomed to a fast-paced environment, with a passion for innovative technology
  • Experience working with Zendesk is a plus
  • Loves getting shit done!
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, life, and pet insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.