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State Management Specialist, Pet

Soho, New York | National Expansion | Full-time

We are looking for a State Management Specialist for our new Pet Health Insurance product line to join our National Expansion team. The right candidate will have 3+ years in pet insurance and underwriting, or relevant state management experience. If you are a self-starter who’s ready to deal with big challenges, then this one’s for you.

In the role, you will be responsible for monitoring our pet book of business as well as helping to craft the longer-term underwriting vision for our pet product. We’ll look to you to drive buy-in with leadership and stakeholders, manage goals and planning, and continuously check the pulse of the market to identify trends and innovative solutions.

The State Management Specialist will monitor the countrywide pet portfolio, solving for issues around profitability and market competitiveness while ensuring that our pet product meets the needs of our target audience. You’ll regularly analyze portfolio trends and communicate them to key stakeholders, collaborating with teams across the company—from Compliance and Legal to Underwriting and Actuarial—to drive success.

On a daily basis, you’ll be the go-to person for customer-facing teams that have transactional underwriting questions. You’ll be accountable for underwriting results, with a clear understanding of both team and company KPIs. That means you’ll need a comprehensive knowledge of pet insurance industry trends and regulatory developments, and a firm grasp of pet underwriting materials, manuals, rules, regulations, procedures, and practices.


  • 3+ years insurance industry experience with knowledge of pet insurance and the market
  • Experience in filing forms and rates
  • Superior communication skills
  • Experience working with state regulators
  • Analytically driven & comfortable using Excel
  • All-around team player who is a self-motivated, fast learner and problem solver
  • Loves getting shit done!
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, and pet health insurance in the United States, and contents and liability insurance in Germany and the Netherlands. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.