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SIU Analyst, Pet Claims (Remote)

Scottsdale, Arizona | Claims Experience | Full-time

We’re on the search for a highly motivated professional with tons of positive energy and a genuine passion for helping both people and pets. As a SIU Analyst specializing in Pet Claims investigation, you’ll use your investigative skills and training to help us settle losses quickly and efficiently while exceeding customer expectations along the way. 

Our mission is to create a fast and hassle-free insurance experience, pushing the boundaries of customer experience in a way no other insurance company has ever attempted—while at the same time flexing our investigative muscles to detect, investigate, and deter Pet fraud.  

If you’re looking for a dynamic role that challenges the Pet insurance industry status quo, you’re going to love this opportunity!


  • 3+ years of investigative claims experience, working within/alongside an SIU team
  • 5+ years recent full-time work in a veterinary small animal clinical setting, with frequent exposure to a variety of medical record formats and practice management systems
  • Ability to analyze data, plan case strategy, and prepare reports 
  • Tech-savvy; comfortable with advanced investigative tools (ISO, Accurint, TLO, etc.)
  • The desire to work in a fast-paced startup environment
  • A surplus of empathy, patience, positivity, and curiosity
  • Comfortable with and adaptable to new technology and business tools
  • You love getting shit done!
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, life, and pet insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.