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Senior Risk and Control Associate, Car

New York, NY | Insurance | Full-time

We’re looking for a senior-level operations pro to assist in monitoring, investigating, and resolving product issues and controls for the Car product. 

In this role, you’ll use your comprehensive understanding of Car insurance to monitor, discover, and mitigate operational risks. An inquisitive and analytical mindset is crucial as you identify control weaknesses, automate processes, and help improve customer experience—all while mentoring the broader team and expanding their knowledge of risk and control.

Responsibilities

  • Manages multiple projects within a matrixed environment while ensuring due dates are met
  • Directs and oversees multiple efforts in support of risk and controls initiatives with multiple areas to include: actuarial, IT, compliance, and product teams
  • Ensures risks associated with business activities and decisions are identified, measured, monitored, and controlled
  • Provides risk expertise while working with multiple business partners (e.g., Compliance, Legal, IT, etc.) to proactively identify risk exposures across Company.
  • Provide SME support, guidance, and leadership on assessing risk for materialized and non-materialized risk. 

Requirements

  • 4+ years Car insurance experience with deep knowledge of processes and concepts
  • Experience with issue management life cycle: documenting, providing solutions, and evidence
  • Intermediate experience with identifying risks within processes and proposing solutions/controls
  • Superior written and verbal communication; comfortable relaying  messages to upper management and leadership
  • Familiarity with Market Conduct Exams process and how state regulations impact the business
  • Ability to work in an office environment
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, car, pet, and life insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.

Things to know…

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.

As a certified B-corp, Lemonade is committed to pursuing social and environmental efforts. We do this in a variety of ways, from providing sponsored opportunities for our employees to give back to their community, to partnerships with organizations that enable our team to autonomously contribute their time to causes they care about.