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Risk and Control Associate

New York, NY | Insurance | Full-time

We’re looking for an operations associate to assist in monitoring, investigating, and resolving product accuracy issues. Day-to-day responsibilities include helping document processes as it relates to rates, rules and forms; packaging evidence for materialized risk; and providing support during Market Conduct exams, audits and validations. 

In this role, you’ll develop a comprehensive understanding of Lemonade’s products so you can assist in monitoring, discovering, and mitigating operational risks. You’ll use your inquisitive mindset to identify control weaknesses, automate processes, and improve customer experience.


  • 2+ years of relevant work experience in operations risk and control, change management, quality assurance, or a related field (insurance or financial services preferred)
  • Familiarity in issue documentation and mitigation efforts
  • Knack at identifying risks within processes and proposing solutions
  • Flexible and proactive self-starter, adaptable to a changing environment
  • Skilled at remaining composed under pressure, while prioritizing and make decisions with limited information
  • Superior written and verbal communication and stellar project management skills
  • You learn quickly, enjoy solving problems, thrive in challenges and teamwork! 
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, car, pet, and life insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.

Things to know…

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.

As a certified B-corp, Lemonade is committed to pursuing social and environmental efforts. We do this in a variety of ways, from providing sponsored opportunities for our employees to give back to their community, to partnerships with organizations that enable our team to autonomously contribute their time to causes they care about.