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Quality Assurance Specialist, Car

Scottsdale, Arizona | Claims Experience | Full-time

We’re searching for a Quality Assurance Specialist to join our Claims Experience QA team. Are you an organized, detail-oriented person? Do you have a passion for providing delightful customer experiences, driven by empathy? If so, read on!

Our ideal candidate will be able to add a personal touch to project management and quality reviews. In this role, you’ll work closely with the Quality Assurance Manager to maintain Lemonade’s quality standards, elevate customer experience, and ensure timely execution of quality reviews.

Requirements
  • 2+ years of experience in quality assurance (insurance-focused is a plus)
  • Experience handling Property & Casualty (including Car) claims is strongly preferred
  • Impeccable written and verbal communication skills
  • An all-around team player who is a fast, self-motivated learner
  • Loves getting shit done!
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, life, and pet insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.