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Property Claims Experience Advocate, Weather

Scottsdale, Arizona | Claims Experience | Full-time

If you’re an experienced claims adjuster who’s looking for something rewarding and different, this one’s for you. Here at Lemonade, our mission is to create a fast and hassle-free insurance experience. We’re looking to push the envelope of customer experience in a way no other insurance company has ever attempted. This means zero conflicts of interest and a customer-first mindset.

In this role, you’ll work to settle weather-related claims while quickly and efficiently surpassing customer expectations along the way. More specifically, you’ll handle and manage claims related to damages caused by lightning, wind, hail, rain, snow and other elements, and assist customers who are temporarily displaced from their homes. We're looking for inspired, driven individuals, with a ton of positive energy and a genuine passion for helping others.

  • 1-2+ years of general claims handling experience
  • Prior experience in handling homeowners, renters, or CAT claims is a plus
  • Comfortable articulating yourself on the phone as well as via email
  • A self-driven learner with a willingness to roll up your sleeves
  • Desire to work in a unique, dynamic, and fast-paced startup environment
  • A surplus of empathy, patience, and a positive approach to work and life
  • A passion for creating outstanding customer experiences
  • Comfortable with, and adaptable to, new technology and business tools
  • Licensed as a Property Adjuster in NY, CA, FL, or other state is a plus
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, life, and pet insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.