Product Writer
We’re looking for an experienced Product Writer to help craft intuitive user journeys that conjure delight at every point in the customer’s lifecycle.
In your day-to-day, you’ll work closely with our Product squads to elevate the Lemonade user experience, wordsmithing chat-based user flows to satisfy every customer need.
Our ideal candidate is a conversational UI geek who ponders each character and comma in a line of text. Do you get uncommonly excited when you nail the perfect message in a concise way? If so, we want to hear from you.
- 3+ years as a UX writer / content writer with product experience is a must
- Excellent writing and editing skills in general, with a passion for working within space constraints
- User-centric thinking
- Ability to translate technical concepts into easy-to-understand language
- Understanding of customer support operations is a big advantage
- Past experience working with product managers and designers is a plus
- Eager to work in a fast-paced environment, managing multiple projects and deadlines
Lemonade is a licensed insurance carrier offering renters, homeowners, and pet health insurance in the United States, and contents and liability insurance in Germany and the Netherlands. We’re powered by artificial intelligence and behavioral economics, and driven by social good.
A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.