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People Operations Manager

Amsterdam, Netherlands | People Operations | Full-time
Not your everyday company

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

Awarded ‘best workplace’
Awarded ‘best workplace’
Best Workplace and Best-Led Company by Inc. Magazine
High 4.4 rating on Glassdoor ⭐️
High 4.4 rating on Glassdoor ⭐️
Our Founders listed among Glassdoor’s Top CEOs
“World Changing” by Fast Company
“World Changing” by Fast Company
Recognized as a World Changing Idea by Fast Company Magazine
Ranked #1 Home insurance in America
Ranked #1 Home insurance in America
Won best renters and homeowners insurance in America by US News, and others
Best Pet Insurance in America
Best Pet Insurance in America
Rated “Best Overall Pet Insurance” by Better Homes & Gardens
Rated 4.9 ⭐ on the Apple App Store
Rated 4.9 ⭐ on the Apple App Store
Among the highest rated apps of all time
What you’re applying for

We’re looking for a People Operations Manager to help us support our growing Amsterdam team. As the very first People Ops team member in our Amsterdam office, your focus will be on setting up processes and ways of working to ensure an excellent experience over the entire employee life cycle. With your skills, experience and passion you will have a significant impact on Lemonade’s  ambitious growth plan and represent and unlock everyone’s full potential by launching resources and tools to help our managers and employees be as self-sufficient as possible. 

What you’ll need: 

  • 5+ years of experience in Operations or People Operations in the Netherlands
  • Excellent problem solving, project management, facilitation, and interpersonal skills
  • Strong written and verbal communication skills in English and Dutch, and a talent for presenting to small groups  
  • Deep knowledge of Dutch employment and social  laws 
  • A surplus of empathy, a desire to help others, and a drive to create ever more efficiency within an organization
  • Ability to work in an office environment

What you’ll do: 

  • Oversee all People Ops initiatives in Amsterdam to make sure processes and content are tailored to our local team, and in compliance with local employment laws.
  • Creating one-pagers, training modules, videos, and more to help managers successfully lead their teams
  • Drive and manage the set-up of local processes and policies regarding topics like relocation, work visas, onboarding, learning & development,  as well as other local requirements 
  • Support the implementation of key People Ops programs such as career paths, performance reviews, people analytics, compensation and benefits.
Things to know…

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.