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Licensed P&C Customer Experience Specialist

Scottsdale, Arizona | Customer Experience | Full-time

We’re looking for licensed P&C customer experience specialists to join our team. If you’re an energized, highly motivated, and get-shit-done kind of person who is driven by empathy, this one’s for you.

You’ll be one of the first Lemonade makers in our upcoming Scottsdale office. In your typical day, you’ll be asked to provide surprisingly delightful customer service, advocate for customers, and play well with others. A license in P&C is required, as is patience, good writing skills, and a great sense of humor.

Requirements
  • Licensed in Property and Casualty in NY, CA, FL, or other
  • Helpful personality
  • Has a lot of empathy, patience, and an overall positive approach
  • Efficient and loves to get shit done
  • Strong creative writing skills
  • Tech savvy
  • Loads of attention to detail
  • Able to work flexible hours and shifts
  • Experience working with helpdesk tools (i.e. Zendesk)
  • At least 2 year of prior work experience, or college degree
  • Customer experience at a tech start up – a plus
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, and pet health insurance in the United States, and contents and liability insurance in Germany and the Netherlands. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.