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Insurance Operations Associate

Soho, New York | Insurance | Full-time

We’re looking for a passionate and detail-oriented Insurance Operations Associate to help bring our insurance products to life through a nuanced understanding of regulatory requirements and a love for accurate, efficient, and scalable processes. 

In this role, you’ll assist in developing regulatory strategy for new product initiatives (rates, rules, and forms) in close collaboration with our Insurance Product, Underwriting, and Actuarial teams. 

The Insurance Operations Associate will analyze each state’s competitive landscape and regulatory requirements, propose state-specific approaches, and build and submit filing packets in SERFF.  You’ll run point on regulator objections and communications with the goal of obtaining regulatory approvals to move our insurance product strategy forward.  


  • Superior communication skills
  • Strong organizational and problem-solving skills; you love to underpromise and overdeliver
  • A passion for process improvement
  • Experience working in a highly regulated industry
  • Knowledge of Personal P&C insurance is preferred
  • Experience in filing forms and rates is also desirable
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, life, and pet insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.