We’re looking for an operations associate to assist in monitoring, investigating, and resolving product accuracy issues. Day-to-day responsibilities include maintaining the knowledge base and library of filed rates, rules and forms; responding to product accuracy queries; and maintaining controls to improve product accuracy.
In this role, you’ll develop a comprehensive understanding of all Lemonade products in order to perform in-depth research and identify the sources of production issues. You’ll use your inquisitive mindset to identify control weaknesses, automate processes, and improve customer experience.
Lemonade is a licensed insurance carrier offering renters, homeowners, car, pet, and life insurance insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.
A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.