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Claims Team Lead, Physical Damage (High Value)

Atlanta, Georgia | Claims Experience

We’re searching for an auto claims leader with tons of positive energy and a genuine passion for helping others.  Are you a highly motivated, compassionate leader who’s eager to help push the possibilities of customer experience in a way no other insurance company has ever attempted? If so, read on!

Your day-to-day will involve overseeing our experienced CLX advocates as they process higher complexity physical damage claims. You will ensure claims are handled efficiently, while always providing a world-class customer experience. We will look to you to guide, mentor,  and manage this incredible team.

Requirements
  • Minimum of 6+ years of auto claims-handling experience
  • 3 years handling more complex auto physical damage claims
  • 2+ years in a leadership role managing a team of 5+ auto adjusters 
  • Experience working with large national auto service vendors
  • Licensed as a Auto Adjuster in NY, CA, TX, or another state
  • Desire to work in a unique, dynamic, and fast-paced startup environment
  • The ability to approach your work with empathy, patience, and positivity
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, life, and pet insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.