all positions

Claims Team Lead, Bodily Injury

Atlanta, Georgia | Claims Experience

We’re looking for a car claims lead for our Personal Lines Car Claims team. We need a highly motivated, compassionate leader who’s eager to help push the possibilities of customer experience in a way no other insurance company has ever attempted. If this sounds like you, read on!

Your day-to-day will involve overseeing our experienced CLX advocates as they process lower complexity physical damage, injury, and medical claims. You will ensure claims are handled efficiently, while always providing a world-class customer experience. We will look to you to guide, mentor, and manage this incredible team.

Requirements
  • Minimum of 6+ years of auto claims-handling experience, with a good grasp of liability investigations, bodily injury handling, and some medical knowledge. Litigation experience is a plus!
  • 2+ years in a leadership role managing a team of auto adjusters 
  • Proficient in non-attorney represented injury claims
  • A proven track record of growing, managing, and coaching a team
  • Experience working with large, national auto service vendors 
  • Licensed as an Auto Adjuster in NY, CA, TX, or another state
  • Desire to work in a unique, dynamic, and fast-paced startup environment
  • The ability to approach your work with empathy, patience, and positivity
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, life, and pet insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.