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Claims Experience Team Lead, French

Amsterdam, Netherlands | Claims Experience | Full-time

We’re looking for a highly motivated, compassionate leader who’s eager to bring our Claims Experience Team to the next level. If this sounds like you, read on!

Your day-to-day will involve overseeing our experienced CLX advocates as they manage claims. You will ensure all claims are handled efficiently, while always providing a world-class customer experience. We will look to you to guide, mentor, and manage this incredible team.

Requirements

  • Minimum of 3+ years of claims-handling experience
  • 2+ years in a leadership role managing a claims team
  • A proven track record of growing, managing, and coaching a team
  • Proficient in English and French
  • Desire to work in a unique, dynamic, and fast-paced startup environment
  • The ability to approach your work with empathy, patience, and positivity
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, car, pet, and life insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.

Things to know…

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.

As a certified B-corp, Lemonade is committed to pursuing social and environmental efforts. We do this in a variety of ways, from providing sponsored opportunities for our employees to give back to their community, to partnerships with organizations that enable our team to autonomously contribute their time to causes they care about.