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Claims Experience Team Lead, EU

Amsterdam, Netherlands | Claims Experience | Full-time

We’re looking for a highly motivated, compassionate leader who’s eager to bring our Claims Experience Team to the next level. If this sounds like you, read on!

Your day-to-day will involve overseeing our experienced CLX advocates as they manage claims. You will ensure all claims are handled efficiently, while always providing a world-class customer experience. We will look to you to guide, mentor, and manage this incredible team.

Requirements
  • Minimum of 3+ years of claims-handling experience
  • 2+ years in a leadership role managing a claims team
  • A proven track record of growing, managing, and coaching a team
  • Proficient in English as well as either Dutch, German, or French
  • Desire to work in a unique, dynamic, and fast-paced startup environment
  • The ability to approach your work with empathy, patience, and positivity
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, life, and pet insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.