We’re looking for a Claims Experience Champion to join our team. If you’re an energized, highly motivated, and get-shit-done kind of person who is driven by empathy, this one’s for you.
In your typical day, you’ll manage customer communications for our claims experience team, bridging the gap between the insurance world and policyholders. We will look to you to deliver delightful experiences to our customers via email and phone. Patience, good writing skills, and a great sense of humor required.
Lemonade is a licensed insurance carrier offering renters, homeowners, and pet health insurance in the United States, and contents and liability insurance in Germany and the Netherlands. We’re powered by artificial intelligence and behavioral economics, and driven by social good.
A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.