Claims Experience Advocate (Subrogation)

Soho, NYC | Full-Time

We’re on the search for a highly-motivated Claims Subrogation specialist with tons of positive energy and a genuine passion for helping others. As a Claims Experience Advocate specializing in subrogation, you’ll analyze property insurance claims for liability and recovery potential.

Our mission is to create a fast and hassle-free insurance experience – we’re looking to handle insurance claims and push the boundaries of customer experience in a way no other insurance company has ever attempted. This means zero conflict of interest and a customer-first mindset. If you’re looking for something different, you’re going to love this opportunity.

Requirements
  • 3+ years of property liability claim-handling experience, with excellent customer focus
  • Evaluates subrogation potential and pursues appropriate recovery.
  • Experience working with a large national carrier, ideally supporting renters and homeowners customers
  • Knowledge of state and federal liability statutes
  • Experience in chain-of-custody control and subrogation parallel processing
  • Technology savvy, with vendor management insight
  • Fast learner, self-driven with the willingness to roll up your sleeves
  • The desire to work in a unique, dynamic, and fast-paced startup environment
  • Has a lot of empathy, patience, and a positive approach
  • Comfortable with and adaptable to new technology and business tools
  • Licensed as an adjuster in NY, CA, FL, or other – a plus
About Lemonade

Lemonade is a licensed insurance carrier offering renters and homeowners insurance powered by artificial intelligence and behavioral economics and driven by social good. Instead of brokers and bureaucracy, we use bots and machine learning to create an insurance experience that is instant (90 seconds to get insured!), affordable (policies start at $5/month), and paperless.

Founded by Shai Wininger and Daniel Schreiber and backed by SoftBank, GV, Sequoia, General Catalyst and others, we’re transforming insurance from a necessary evil into a social good by injecting technology and transparency into an industry that often lacks both.

We believe in doing things differently, pushing boundaries, and questioning everything. And as a Certified B-Corp insurance, we incorporate our values of doing good into everything we do – from our business model to our office culture.