Claims Experience Advocate, Liability
Here at Lemonade, our mission is to create a fast and hassle-free insurance experience. We’re
looking to push the envelope of customer experience in a way no other insurance company has
ever attempted. This means zero conflicts of interest and a customer-first mindset. If you’re an
experienced claims adjuster who’s eager for something rewarding and different, this one’s for
you.
We’re on the search for a highly motivated Liability Claims Adjuster with tons of positive energy
and a genuine passion for helping others. As a Claims Experience Advocate specializing in
liability claims, you’ll use your investigative skills to help us settle losses quickly and efficiently,
defying customer expectations along the way.
Requirements
● 3+ years of property liability or injury liability claim-handling experience, with excellent
customer focus
● A background handling litigated and attorney-repped files is a major plus
● Experience working with a large national carrier, ideally supporting renters and
homeowners customers
● A fast learner who is tech-savvy and self-driven, with the willingness to roll up your
sleeves
● The desire to work in a unique, dynamic, and fast-paced startup environment
● Surplus of empathy, patience, and positivity
● Comfortable with and adaptable to new technology and business tools
● Licensed as an adjuster in NY, CA, or FL – a plus
Lemonade is a licensed insurance carrier offering renters, homeowners, car, pet, and life insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.
A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.
Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.
As a certified B-corp, Lemonade is committed to pursuing social and environmental efforts. We do this in a variety of ways, from providing sponsored opportunities for our employees to give back to their community, to partnerships with organizations that enable our team to autonomously contribute their time to causes they care about.