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Agency Partner Manager

Soho, New York | Business Development | Full-time

We’re looking for an experienced Agency Partner Manager to build and lead the account management function for our Partner Agencies channel. This role sits within our Business Development team and is critical to growing the channel and ensuring it is positioned for long-term success.

In this role, you’ll combine your partner-facing experience and insurance agency knowledge to manage and grow Lemonade’s partner agencies. You’ll help drive the expansion of this key channel by developing and optimizing processes—including onboarding and training agents, while also providing day-to-day support and relationship management.

You’ll be the primary point of contact for our partners, managing the tools, workflows, and processes needed to deliver a delightful agent experience. In addition, you’ll help design and implement initiatives to increase sales and the overall growth of this channel.

Requirements
  • At least 3-5 years of experience working with insurance agencies, preferably at an insurtech startup or industry-leading carrier
  • Successful track record providing support and training to agencies related to insurance products, coverages & endorsements, and tools & systems, as well as key competitive advantages
  • Proven ability to build, maintain, and grow trusted partner relationships
  • Robust knowledge of insurance systems (e.g. EZLynx, PL Rater, IVANS), and experience supporting and troubleshooting API integrations, is a plus
  • Experience building operations playbooks that lead to scalable, successful partnerships
  • Strong project management skills; you’re eager to take ownership, identify areas of opportunity, and drive implementation of solutions
  • Impeccable attention to detail and ability to understand the impact of making changes to workflows/processes, and key dependencies 
  • Effective collaboration with cross-functional stakeholders such as Product, Compliance, Legal, Finance, and Underwriting teams
About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, and pet health insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We’re powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do—from our business model to our office culture.