Licensed P&C Customer Experience Specialist

We’re looking for licensed P&C customer experience specialists to join our team. If you’re an energized, highly motivated, and get-shit-done kind of person who is driven by empathy, this one’s for you.

 

You’ll be one of the first Lemonade makers in our upcoming Scottsdale office. In your typical day, you’ll be asked to provide surprisingly delightful customer service, advocate for customers, and play well with others. A license in P&C is required, as is patience, good writing skills, and a great sense of humor.

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Customer Experience Specialist AZ

We’re looking for customer experience specialists to join our team. If you’re an energized, highly motivated, and get-shit-done kind of person who is driven by empathy, this one’s for you.

 

You’ll be one of the first Lemonade makers in our upcoming Scottsdale office. In your typical day, you’ll be asked to provide surprisingly delightful customer service, advocate for customers, and play well with others. A license in P&C is required, as is patience, good writing skills, and a great sense of humor.

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Head of National Expansion

We’re on the hunt for a Head of National Expansion to lead our aggressive U.S. expansion efforts. If you’re an ambitious self-starter with State Filing management experience, you’ll love this opportunity to spur regulators to action and help Lemonade grow.

In this role, you’ll design and manage an agile process to quickly take states from license submission to launch. In parallel, hiring and developing a team that can scale this operation to manage multiple states is critical to success. You’ll also own the ongoing filing and compliance requirements of active states, alongside our Insurance Product Team.

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Director Of Customer Experience

We’re looking for a Director Of Customer Experience to help scale Lemonade’s world-class customer experience team in our new Scottsdale office.

In this role, you’ll hire and coach an elite team of customer experience specialists to maintain a crazy high level of customer satisfaction.

Only inspiring folks with a ton of experience and passion for delighting customers need apply!

 

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Director Of Claims Experience

We’re looking for a highly motivated, customer-centric team leader to manage our claims experience team in Scottsdale, AZ. If you’re an inspired, hungry individual with tons of positive energy and a genuine passion for helping others, this one’s for you.

 

In this role, you’ll ensure the overall success and productivity of our CLX team, and help us defy stereotypes and exceed customer expectations along the way. You’ll work to advance our workflows and improve key performance indicators, as well as manage strategic operational goals. You’ll also hire the absolute best claims experience talent, and build relationships with other leaders in the AZ start up space.

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Talent Acquisition Specialist

We’re looking for a Talent Acquisition Specialist to join our recruiting team. This is an opportunity to take a central role in expanding our NYC team as we expand through a critical growing phase, while vigilantly guarding our culture and values.

In your day-to-day, you’ll source potential candidates through online and offline channels, including social platforms and professional networks, carry out interviews and screening processes – including screening calls, evaluations, and in-person interviews, and collaborate with hiring managers to identify staffing needs. You’ll take part in writing job descriptions, interview questions, and other back office tasks, promote employer branding initiatives – such as job postings on social media, hosting or participating in career events, meetups etc., and manage long-term relationships with past applicants and potential candidates.

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Insurance Risk Manager

We’re on the lookout for an analytically-minded self starter to drive and manage our expansion. If you’re a hands-on, creative, independent thinker excited to change the status quo, you’ve come to the right place.

In your day-to-day, you’ll be responsible for analyzing and managing insurance risk such as concentration, unique exposures, reinsurance, pricing and catastrophe strategy.

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Director of Sales

We’re looking for a spirited Director of Sales to join our killer Business Development team. If you’re an experienced sales manager with strong managerial skills and an obsession with scaling, this one’s for you.

In this role, you’ll be responsible for leading and managing the sales team, where you’ll own the strategy and execution of this channel. You’ll recruit, train, manage, and coach the team, as well as track their performance. If you’re excited by the idea of creating efficiencies in sales processes, building a sales toolkit, and owning P&L, you’re going to love this opportunity.

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Customer Experience Specialist NYC

Hey, are you an enthusiastic, highly motivated, get-shit-done kind of person? Are you motivated by empathy? Do you love helping others? Have lots of patience? Are you a good writer, and have a great sense of humor?

If this sounds anything like you, we just might have the perfect spot for you!

In your typical Lemonade day you’ll be asked to provide surprisingly delightful customer care to our customers, while working alongside and learning from some of the best talent from the tech and insurance industries. You’ll also advocate for customers, and work with our product and engineering team to maintain a high level of service.

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PPC Specialist

We’re on the search for a talented PPC specialist with strong analytical and creative skills to join our high performance growth team. In this role, you’ll be responsible for leading and scaling PPC advertising channels.

In your day-to-day, you’ll manage our paid channel activities, including monitoring and optimizing performance, providing analysis, and developing action plans to capitalize on new opportunities. You’ll also work closely with members of our design and content teams, leading the creative process for new ads. Significant PPC experience is a must; you’re powered by creativity, and you’re a self-starter and fast learner.

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